https://impactron.global/resources/insurance Practitioner analysis on London Market and specialty insurance operations, workflow orchestration and regulatory resilience, from the Impactron Insurance Practice. en-GB Impactron Global Fri, 28 Aug 2026 09:00:00 +0000 https://impactron.global/resources/insurance/after-blueprint-two-what-to-modernise-next https://impactron.global/resources/insurance/after-blueprint-two-what-to-modernise-next Lloyd's has stepped away from a single market-wide programme. Each firm now has to decide which operational problems to fix itself, in what order, and without creating avoidable risk. London Market Sudhir Joshi Fri, 28 Aug 2026 09:00:00 +0000 https://impactron.global/resources/insurance/seven-workflow-bottlenecks-specialty-underwriting https://impactron.global/resources/insurance/seven-workflow-bottlenecks-specialty-underwriting Most specialty underwriting delay does not sit inside pricing. It sits in intake, allocation, appetite checks, referrals and subjectivities, where the work moves between people rather than through a system. Underwriting Operations Sangeeta Choudhary Wed, 12 Aug 2026 09:00:00 +0000 https://impactron.global/resources/insurance/modernise-insurance-operations-without-replacing-core https://impactron.global/resources/insurance/modernise-insurance-operations-without-replacing-core Most insurers do not lack systems. They lack a dependable way to move work between them. A practical architecture for COOs, CIOs, enterprise architects and CFOs. Architecture & Platform Strategy Sudhir Joshi Wed, 29 Jul 2026 09:00:00 +0000 https://impactron.global/resources/insurance/claims-orchestration-without-replacing-claims-platform https://impactron.global/resources/insurance/claims-orchestration-without-replacing-claims-platform The claims platform should remain the authoritative financial record. The coordination around it, evidence, experts, suppliers, approvals and communications, is where most of the delay actually lives. Claims Operations Pratiksha Mathur Wed, 15 Jul 2026 09:00:00 +0000 https://impactron.global/resources/insurance/delegated-authority-control-tower https://impactron.global/resources/insurance/delegated-authority-control-tower Delegated business is written by people who do not work for you, on systems you do not control. The lifecycle from onboarding through bordereaux, audit and remediation needs a single controlled view. Delegated Authority Neeraj Vyas Wed, 01 Jul 2026 09:00:00 +0000 https://impactron.global/resources/insurance/submission-triage-automation-versus-judgement https://impactron.global/resources/insurance/submission-triage-automation-versus-judgement Automate the preparation, validation, routing and monitoring of a submission. Keep human judgement where the decision is material, ambiguous or consequential. The line between the two is the design. Underwriting Operations Sangeeta Choudhary Wed, 17 Jun 2026 09:00:00 +0000 https://impactron.global/resources/insurance/fca-operational-incident-reporting-what-to-build-now https://impactron.global/resources/insurance/fca-operational-incident-reporting-what-to-build-now More structured incident reporting is not a documentation exercise. It requires a common taxonomy, a consistent materiality framework, evidence captured live, clear ownership and remediation that finishes. Regulation & Resilience Neeraj Vyas Wed, 03 Jun 2026 09:00:00 +0000 https://impactron.global/resources/insurance/why-reinsurance-recoveries-become-a-working-capital-problem https://impactron.global/resources/insurance/why-reinsurance-recoveries-become-a-working-capital-problem Recoveries rarely fail because the treaty is unclear. They age because evidence is incomplete, ownership is ambiguous and no one sees the delay until finance reports the cash position. Reinsurance & Finance Pratiksha Mathur Wed, 20 May 2026 09:00:00 +0000 https://impactron.global/resources/insurance/system-of-record-versus-system-of-action-in-insurance https://impactron.global/resources/insurance/system-of-record-versus-system-of-action-in-insurance Workflow programmes rarely fail because a platform cannot route a task. They fail because nobody decided which system is entitled to decide what. A practical boundary for a multi-platform estate. Architecture & Platform Strategy Pratiksha Mathur Wed, 06 May 2026 09:00:00 +0000