Multi-year IT transformation partnership with a global specialty insurance group
A leading global specialty insurance group, part of one of the world's largest insurance holdings (~US$36bn market cap), with operations across the United States, Mexico, the United Kingdom and continental Europe.
The challenge
A global specialty insurer with operations across four continents needed to digitise core business processes, modernise underwriting and risk solutions, and shift to a product-aligned IT operating model. All of that whilst protecting renewal cycles, cost discipline and execution risk.
What was delivered
Sustained Run, Build and Transform partnership across the international application estate.
Digital platform development including UI and UX work for business-facing applications.
Data and analytical reporting capability supporting underwriting, claims and finance users.
Managed application services across the international application landscape, with disciplined change governance.
Infrastructure services aligned to the wider IT transformation.
Digital process automation of priority business workflows.
Outcomes
Sustained multi-year strategic partnership, originated in 2016 and expanded globally in 2022.
Operational efficiency gains across the digitised business processes.
Modernised platforms supporting enhanced underwriting and risk capability.
Predictable, cost-effective delivery across the US, the UK, continental Europe and Mexico.
Trusted partner status with both Group and International CIO offices.
Delivered by Impactron team members in prior roles at a global digital services and solutions provider.
Meet the people who deliver outcomes like this.
Senior practitioners. Decades of hard-won expertise. Ready to talk.
Anand Ramdeo
CEO & Founder
Sudhir Joshi
Co-founder & CRO
Reeman Mathur
ServiceNow Technical Consultant