PURE PLAY SERVICENOW PARTNER IN THE UK AND BEYOND
Creating a positive impact by bringing our platform expertise and domain knowledge to the London Speciality Insurance Market, Manufacturing, and Technology and SaaS Industries.
WORKFLOW ORCHESTRATION FOR BROKERS AND UNDERWRITERS
Streamline submission, quote and placement processes so brokers and underwriters gain pipeline visibility, reduce hand-offs and unlock revenue.
SERVICENOW CRM AND CPQ FOR MANUFACTURING INDUSTRY
Unite sales, service, supply and finance on ServiceNow to convert demand into revenue faster and keep customers for life.
SERVICENOW CPQ FOR TECHNOLOGY AND SAAS
Bring new SKUs, bundles, configurations and markets to market faster with ServiceNow CPQ on Logik.ai, so growth never outruns your quoting engine.
AI CONTROL TOWER AND GOVERNANCE
One register of every AI agent and model in the estate, guardrails and human approvals where they matter, and outcomes you can measure rather than another pilot.
Our founding team has extensive experience delivering large-scale and complex digital initiatives at world-leading organizations including:
As an expert ServiceNow partner, we specialize in implementing Agentic workflows that drive AI-led core business transformation. Our deep ServiceNow expertise helps organizations automate complex processes, enhance decision-making, and unlock new levels of operational excellence.
We have delivered transformation projects across every corner of the business. We combine this knowledge with ServiceNow capabilities to optimize, automate, and transform workflows related to lead-to-cash, source-to-pay, HR service delivery, IT service delivery, and others as needed.
We leverage several products from ServiceNow including Sales and Order Management (SOM), ServiceNow CPQ, Customer Service Management (CSM), Field Service Management, Supplier lifecycle operations, procurement operations, and account payable operations.
Building a strong team of Anaplan Model Builders to supercharge growth and innovation
Successfully built a strong, high-performing team of specialised Anaplan Model Builders who are delivering exceptional results and driving business transformation.
From engagement to fully operational team
Accelerated AI adoption and implementation cycles
Improved operational efficiency and profitability
Enhanced delivery capabilities enabling business growth
CEO, Tru Consulting
Impactron felt like an extension of Tru from day one. They made the process easy for us and the talented team members they hired. They were professional from intake through onboarding. They found exceptional talent that exceeded our bar, and integrated immediately, lifting capacity and quality without missing a beat. As we launched our first Anaplan pod in India, they brought real technical depth and experience, structured delivery, and genuine care. Because of our partnership with Impactron, we are scaling with confidence and continue to deliver the excellence our clients expect. Impactron is a trusted partner on our GCC (Global Capability Centre) journey.
Practical guides from our ServiceNow consultants, covering CRM, CPQ and insurance modernisation.
CPQ InsightsConfigure, price, quote: how ServiceNow CPQ turns a customer requirement into a commercially valid offer, why the Logik.ai configurator matters for complex products, and how a platform approach connects quoting to orders, fulfilment, billing and renewals.
10 min read
CRM InsightsA practical guide to ServiceNow CRM licensing in 2026: compare CSM editions, user types, AI consumption, portal entitlements and the questions to ask before signing.
15 min read
Insurance InsightsLloyd's has stepped away from a single market-wide programme. Each firm now has to decide which operational problems to fix itself, in what order, and without creating avoidable risk.
11 min read
CRM InsightsAccount, Contact, Product Model, Sold Product, Install Base Item, Contract, Entitlement, Case and Work Order live once, in a shared layer under Sales CRM, CSM and FSM. What each object is, how the four layers connect, and the four mistakes that break the model.
14 min read
CPQ InsightsFor a CRO or VP of Sales running a £400M to £2B business, a CPQ migration business case has to be written in revenue language, not IT language. A five-part framework for quantifying the cost of doing nothing, tying benefits to the KPIs the board already tracks, and shaping a phased, risk-retired investment a CFO will fund at first reading.
8 min read
CRM InsightsHow ServiceNow FSM plans, schedules, dispatches and tracks field work on the Now Platform: work order management, intelligent scheduling, mobile technician tools, parts management, and native integration with ITSM, CSM and asset data.
11 min read
