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    What is GCC?

    GCC is your extended Team

    Global Capabilities Centers are your extended offices. They are completely integrated with your values, cultures, and vision. This team is a true extension of your team. GCCs are a good model for creating a long-term and lasting value for your business.

    GCC is your extended Team

    GCC is not Outsourcing

    Outsourcing is often used for a tactical need, with a short term goal in mind. The team deployed in an outsourcing model is often not integrated in the same way. This creates barrier in leveraging this team in the best possible way to increase long-term value.

    GCC is not Outsourcing

    We understand platform services business. We are your perfect partner.

    Your Talent

    The team we build is completely aligned to you. You leverage their certifications, their presence on public platforms, and integrate them completely in your culture and value system.

    Your Assets

    Accelerators, domain solutions, packaged offerings: whatever you build with this team to create your competitive advantage is exclusively yours.

    Your Clients

    Your clients are for you to keep, nurture, and grow. We are your GCC operators, not a service provider in the same platform ecosystem and hence there isn't any risk.

    Tru Consulting Logo

    Tru Consulting Success Story

    Building a strong team of Anaplan Model Builders to supercharge growth and innovation

    The Outcome

    Successfully built a strong, high-performing team of specialized Anaplan Model Builders who delivered exceptional results and drove business transformation.

    Timeline

    8weeks

    From engagement to fully operational team

    Key Benefits Delivered

    Supercharge Innovation

    Accelerated product development and implementation cycles

    Margin Uplift

    Improved operational efficiency and profitability

    Capacity to Win More Clients

    Enhanced delivery capabilities enabling business growth

    Mela Fezzey, CEO, Tru Consulting
    Mela Fezzey

    CEO, Tru Consulting

    Impactron felt like an extension of Tru from day one. They made the process easy for us and the talented team members they hired. They were professional from intake through onboarding. They found exceptional talent that exceeded our bar, and integrated immediately, lifting capacity and quality without missing a beat. As we launched our first Anaplan pod in India, they brought real technical depth and experience, structured delivery, and genuine care. Because of our partnership with Impactron, we are scaling with confidence and continue to deliver the excellence our clients expect. Impactron is a trusted partner on our GCC (Global Capability Centre) journey.

    OneSix Logo

    OneSix Success Story

    Building a specialized team of Snowflake developers to accelerate data transformation initiatives

    The Outcome

    Successfully assembled a high-performing team of Snowflake specialists who accelerated data platform development and enabled advanced analytics capabilities.

    Timeline

    6weeks

    From engagement to fully operational development team

    Key Benefits Delivered

    Accelerated Development

    Rapid deployment of data pipelines and analytics solutions

    Enhanced Capabilities

    Advanced Snowflake expertise enabling complex data transformations

    Revenue Growth

    Offshore capacity enables winning more business through expanded capabilities and competitive pricing

    Ajit Monteiro, Managing Director, OneSix
    Ajit Monteiro

    Managing Director, OneSix

    Impactron has been an exceptional partner in helping OneSix build our offshore GCC capability. They truly understand the nuances of the platform services business and moved with impressive speed to assemble a world-class Snowflake development team. The quality of talent and the robustness of their screening process gave us confidence from day one. Beyond execution, what really stood out was Impactron's value alignment and focus on long-term success. They approached this partnership as an extension of our own team. Thanks to their work, we are now better positioned to drive margin expansion, win larger opportunities, and build accelerators that fuel enterprise growth.

    Frequently Asked Questions

    Key considerations for SI business owners about GCC strategy

    How does a GCC impact our EBITDA margins?
    A well-executed GCC significantly improves EBITDA margins through cost arbitrage and operational efficiency. The key is leveraging India's substantial cost advantage while maintaining delivery quality. Unlike outsourcing, you own the talent and keep all the margin improvement, creating sustainable bottom-line growth that directly enhances company valuation.
    Will a GCC help us win more deals and drive revenue growth?
    Absolutely. A GCC enables you to be more competitive on pricing (20-30% lower bids while maintaining margins), scale quickly for large deals, and offer 24/7 delivery capabilities. Clients can aim for significant revenue growth within 12 months of establishing their GCC. You can take on projects you previously couldn't bid on, expand service offerings, and build bench capacity that allows you to respond faster to opportunities. The GCC becomes your competitive weapon for growth.
    How does a GCC affect our company valuation?
    GCCs can increase your company valuation significantly through multiple factors: higher EBITDA (directly impacts valuation multiples), global operating model (signals maturity to buyers), scalable delivery infrastructure, and reduced client concentration risk. Buyers view GCCs as strategic assets that enable growth. Unlike outsourcing relationships (often seen as liabilities), your GCC represents proprietary capability, trained talent, and operational IP that add significant value during M&A.
    How does a GCC enable platform specialization and differentiation?
    A GCC allows you to build deep platform expertise economically. You can invest in certifications, training, and specialized talent that would be prohibitively expensive locally. This enables you to develop accelerators, IP, and packaged solutions that differentiate you from competitors. You become the recognized expert in your platform niche, commanding premium rates and winning strategic deals through your specialized capabilities and proprietary solutions.
    How do we ensure quality and maintain client satisfaction?
    Quality concerns are the #1 objection we hear, but they're largely unfounded with proper setup. We recruit top 5% talent with platform certifications and English proficiency. Structured onboarding ensures cultural fit and delivery standards. Regular client touchpoints, quality gates, and continuous training maintain excellence. Our clients consistently report that their GCC teams match or exceed their local team quality. The key is treating them as true extensions of your team, not offshore vendors - which is exactly what a GCC model enables.
    Can we use the GCC to build IP and accelerators?
    Yes, and this is one of the biggest advantages over outsourcing. Your GCC team can dedicate time to building proprietary accelerators, templates, and solutions that become your competitive differentiation. Local teams are always billable, but GCC economics allow you to invest in IP development. This could be industry-specific solutions, migration frameworks, or integration accelerators. These assets increase win rates, improve delivery efficiency, and significantly enhance your company's valuation by creating defensible competitive advantages.
    How do we manage attrition and retain key talent?
    GCC attrition rates (10-15%) are typically better than outsourcing vendors (20-30%) because your employees see career growth and stability. Key retention strategies include competitive compensation, clear career paths, platform certifications, interaction with global teams, and meaningful work. We help you implement these from day one. Additionally, your employer brand strengthens over time as you build reputation in the market. Many of our clients report their GCC becoming a talent magnet in their local market after 2-3 years.
    What's the strategic advantage over competitors who outsource?
    You gain multiple strategic advantages: Better margins, faster delivery (no vendor coordination overhead), proprietary IP and capabilities (not shared with competitors), culture alignment (your values, your team), flexibility to pivot quickly, and a strategic asset that increases company value. Competitors who outsource are at mercy of vendor pricing, capacity constraints, and shared resources. Your GCC becomes your moat - a sustainable competitive advantage that's difficult for competitors to replicate quickly.

    Trusted GCC operator for your platform services

    We have created a unique model for the solution integrators operating in niche technologies domains and platforms. We leverage our understanding of operating GCCs for the platform services business to help you grow the business. With us, you can increase margins, win rate and the value to your business. Talk to us to learn more about our approach and results we have delivered for other agencies.

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