Error-free configuration of complex pumps and seals
A US$4.7bn global manufacturer of pumps, seals and flow-control equipment for energy, industrial and water markets.
The challenge
Engineered-to-order pumps and seals carried thousands of valid combinations. Application engineering carried the load. Quoting was slow, returns were costly, and sellers could not commit prices in front of a customer.
What was delivered
Captured product rules with engineering and codified them inside CPQ, including compatibility, materials and service-environment logic.
Built a guided configurator that asked the right questions in the right order for each application.
Connected CPQ with ERP and CRM so that configured items, prices and lead times flowed cleanly through to order.
Phased the rollout by product family so engineering could validate at each step.
Outcomes
Material reduction in configuration errors reaching the order desk.
Sellers gained the confidence to quote in front of customers without waiting for engineering.
Quote-to-order cycle compressed across the priority product families.
Application engineering capacity freed up for higher-value work.
Delivered by Impactron team members in prior roles at global system integrators and product companies.
Meet the people who deliver outcomes like this.
Senior practitioners. Decades of hard-won expertise. Ready to talk.
Akhil Sachan
CPQ Consultant
Vinod Kumar Vattikuti
CPQ Technical Architect
Suhasini K V
CPQ Specialist
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