Multi-language Ringi finance workflows on ServiceNow
A €27bn global leader in industrial and medical gases, operating in more than 70 countries.
The challenge
Capital and operating expenditure approvals followed a deliberative, multi-stakeholder pattern across regions. Email threads and PDFs carried the load. Audit was painful. Cycle times were unpredictable.
What was delivered
Modelled the approval flow as a configurable workflow in ServiceNow, with role, value and entity-based routing.
Localised the user experience across multiple languages and regional finance practices.
Integrated with the finance ERP so approved requests landed cleanly into finance and procurement.
Built dashboards for finance leadership to see where approvals were stuck and why.
Outcomes
Approval cycle times became predictable, with bottlenecks visible in real time.
Audit evidence stopped being assembled after the fact.
Email-driven workarounds dropped because the workflow was easier than the workaround.
Delivered by Impactron team members in prior roles at global system integrators and product companies.
Meet the people who deliver outcomes like this.
Senior practitioners. Decades of hard-won expertise. Ready to talk.
Pratiksha Mathur
ServiceNow Technical Consultant
Reeman Mathur
ServiceNow Technical Consultant
Mohit Sharma
ServiceNow Developer
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