Calibration lifecycle automation for an advanced semiconductor manufacturer
A heavily funded advanced semiconductor manufacturer, with hundreds of pieces of calibrated equipment across the fab.
The challenge
Calibration schedules sat across spreadsheets, vendor portals and engineer notebooks. Out-of-tolerance events were managed reactively. Audit demanded better.
What was delivered
Built a calibration record on ServiceNow tied to each instrument, with schedule, history and certificate management.
Automated reminders, work orders and out-of-tolerance investigations.
Wired in vendor calibration data and certificates as part of the record, not as attachments lost in mail.
Reported calibration health by area, instrument family and risk.
Outcomes
Calibration compliance moved from a spreadsheet exercise to a live, auditable record.
Out-of-tolerance investigations became standard work rather than firefighting.
Quality and engineering could finally trust the underlying calibration data.
Delivered by Impactron team members in prior roles at global system integrators and product companies.
Meet the people who deliver outcomes like this.
Senior practitioners. Decades of hard-won expertise. Ready to talk.
Pratiksha Mathur
ServiceNow Technical Consultant
Reeman Mathur
ServiceNow Technical Consultant
Mohit Sharma
ServiceNow Developer
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